Movavi VideoSuite Activation FAQs

FAQ > Movavi VideoSuite > registration

Here are the most common questions about activation.

I can't activate the program. The program says my activation key is incorrect.
I purchased Movavi VideoSuite on-line, but received no order confirmation or activation key. Was my order received and will my credit card be billed twice if i try again?
When will I receive my purchased program and how will I activate it?
What are the differences between the Business and Personal versions?
I lost my activation key. Do I need to pay again to get it back?
I entered my activation key and my name and activated the program. How can i check if the program was activated?
I want to activate the program on the stand alone computer which is not connected to the Internet. How can I do that?

1. I can't activate Movavi VideoSuite. The program says my activation key is incorrect.
First, make sure you input the key correctly. It is better to copy and paste the key wich was sent to you. Second, be sure you are activating a Movavi VideoSuite, not any other software. Third, check the version of the program, make sure it is the version you've purchased.

2. I purchased Movavi VideoSuite on-line, but received no order confirmation or activation key. Was my order received and will my credit card be billed twice if i try again?
You can find all information about your order here. If you placed your order twice, we will refund your money for the second order.

3. When will I receive my purchased program and how will I activate it?
You should receive your activation key via e-mail in a few minutes after the purchase. To activate your version of Movavi VideoSuite,first of all you need to download it from our site, install and run it.
To activate Movavi VideoSuite, press the Register button or open any module and then choose Help > Activate software and copy & paste the activation key that you were sent. Learn more about automatic (online) activation of Movavi VideoSuite

4. What are the differences between Business and Personal versions?
The Personal license entitles you to use the program only for non-commercial purposes in a non-business, non-commercial environment (e.g., at home). To use the program in a business environment, you must purchase a Business license for the appropriate number of users.
If you want to use our software for your WEB site but only for personal use, you can use Personal license.

5. I lost my registration code. Do I need to pay again to get it back?
To receive your information for activation, follow this link and provide the full and correct personal information you used to place your order: exact e-mail address, Last name, First name, order ID. You can also contact our Support Team to restore the lost registration code.

6. I entered my activation key and my name and activated the program. How can i check if the program was activated?
To check if your version has been activated, open Movavi VideoSuite, run any module, choose Help > About and check the 'Registered to:' field to see if you are registered or not.

7. I want to activate the program on a stand alone computer which is not connected to the Internet. Can I do that?
You can install Movavi VideoSuite on this computer. You will have to use Manual (offline) way of activation. Learn more about manual (offline) activation of Movavi VideoSuite.
You can also order a CD, so you can re-install the program any time from the CD. The CD will be for additional $12.50.