1. Your software does not do what I need, I would like my payment refunded.
If for some reason you are not satisfied with our software and would like your payment to be refunded, please check our refund policy page. But before insisting on refund, contact our Support Team and describe your problem in detail. We believe that every problem has a solution and we will be glad to fix your problems.
2. I have just purchased your product but then found that I do not need it, but need another one. Can you give me the refund so I could purchase another your program?
Sorry, but in this case all we can do is to give you a discount for the product you want to purchase. Please, contact to receive the coupon code for the discount.
3. When will the credit appear on my credit card?
Once the refund has been processed, it will take about seven to ten business days for the credit to appear on your account. If the credit does not appear, please contact your credit card company and ask where they have posted the credit information. On numerous occasions, banks have posted information in a way that is unexpected.