Movavi Support


Welcome to Movavi support page!

Here you'll find answers to the most commonly asked questions about Movavi software. If, however, your question is not answered here, we'll be happy to help you out. Just contact our support team. Our goal is for you to get back to productive video processing as quickly as possible!

TOP Questions


Does Movavi Video Converter for MAC support MAC OS X 10.6?
Yes. Please download the most recent version of Movavi Video Converter for MAC from here.
What are trial limitations of Movavi software?
Each Movavi product has 30-day evaluation period and a number of trial limitations. Generally, trial limitations apply a watermark or partial conversion of the original video.
What formats are supported by Movavi Video Converter?
Please click here to find the most complete Format Reference for Movavi Video Converter.
I convert DVD but the program says, it doesn't support the copy-protected DVD.
Movavi software cannot be used to copy a copyright-protected DVD, as this would be a violation of copyright law.
I want to reinstall the program on my new PC. Can I do that?
Every Movavi license key can be used up to five times to activate the software if you acquire a replacement PC or have a fatal data loss event. Please note that you may not install the software for use on multiple PCs at the same time using this capability.
I have recently rebuilt my computer and would like to retrieve my Movavi software.
I get an error when I try to activate my program: The activation key you have entered is not correct.
Are you using an old registration key (acquired when you purchased a previous version of the software) to activate a newly acquired version of the software? When you acquire a new version of a Movavi software application, you need to purchase a new activation key.

Please visit our Lost Activation Information page and you will be sent the download link for your version of Movavi software.
I've bought the program but it says that I have a trial version.
You need to activate your software to remove trial limitations. Here's what you need to do:

- Launch the Movavi program.
- On the main menu choose Help-->Activate Software.
- The Activation Wizard launches. Follow the instructions to activate your license.

Click here to learn more about the activation process.
I want to use Movavi program on both my desktop and laptop. How can I do that?
Movavi products are licensed on per computer basis, not per user, site or company. To use the program on two systems, you must purchase two licenses.
The link from the confirmation e-mail does not work.
All Movavi programs are available for non-limited free downloading. Please, open Products page, choose the needed program and download it.

If you have some previous version of Movavi software visit our Lost Activation Information page and you will be sent the download link.
Movavi Video Suite modules crash with Windows Error each time I try to run them.
Please uninstall the program, turn off your Firewall and download the most recent version from here.

Upgrade
Upgrade at a generous discount of 30% off list price for existing licensed users.

Movavi Video Suite

Movavi Video Converter

Activation
Follow our instructions to complete Automatic (Online) Activation of your Movavi software.

Try Manual (Offline) Activation if your computer is not connected to the Internet.

Lost My Movavi
To retrieve Activation key or Movavi installation file visit Lost Activation Information page
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