If your system still can't open and view files with EPS extension, you may need to check your computer for problems. First, see if your system has the requisite software for opening and viewing EPS files. If it does have the drivers, but still can't work with these files, something else could be wrong. You may consider upgrading to the latest operating system to solve the problem.
If upgrading the system still doesn't solve the problem, consider scanning your system for malware. Viruses and Trojans may hinder your computer from operating normally, hence, develop problems when opening EPS files. Get an updated and premium anti-virus to secure the safety of your computer.
If removal of malware does not solve the problem, you may be looking at corrupted files. Find out if the files can open on another computer, and if they can't, consider obtaining a fresh copy of the files. But if they open on another device, then it is your computer with a problem. Since you know how to view an EPS file on Windows and on Mac, you should be in a position to diagnose the problem.
You could also be using the wrong file format. For instance, you will likely get an error message if you try to open a file with an ESP extension, rather than EPS. EPP files also appear similar, but you can never open and view them using an Emasculated PostScript file viewer.
Lastly, if everything else fails and you still need to view the EPS files, you may to gather your resources and purchase the latest devices. Your old computer may have difficulties working with EPS files extensions, or any other format that requires the use of vector images.