Playing MP4s on Windows should be easy, but it isn't always. If you don't have the right codecs or software, you might find that Windows 10 won't play MP4s at all, or that you get stuck with an error message you can't get around.
There are ways to fix that, though. Here's how to play MP4 files on Windows, no matter which version you're using.
Windows 10 Won't Play MP4, Why?
Usually the reason you can't play MP4s on Windows 10, is because your media player of choice doesn't support them. It could be that playing MP4s on Windows 10 doesn't work because you don't have the right codecs installed, or you just need to install a different media player. Here are a few different ways you can play MP4s on Windows 10.
Note: These steps will work for Windows 8 and Windows 7 too, though the steps might differ slightly due to the difference in user interface between them.
How to Fix the “Can't Play MP4 on Windows” Problem
How to Play MP4 Files with Windows Media Player
Wondering if Windows Media Player plays MP4s? It plays MP4s on Windows very well indeed. Learning how to play MP4s on Windows 10 is easy with Windows Media Player, as it's a free MP4 player for Windows that comes pre-installed.
- Find your MP4 using Windows File Explorer.
- Right click or tap and hold on it.
- Select Open With.
- Select Windows Media Player from the expanded menu.
How to Play MP4 on Windows with VLC
Worried that VLC won't play MP4s? Don't be. VLC offers an excellent Windows 10 MP4 playing experience, with native support for it and a number of other file formats. It doesn't cost a thing too, making it a great free MP4 player for Windows if you need an alternative to those that Windows comes pre-installed with.
- Find the MP4 file you want to play.
- Right click or tap and hold on it.
- Select Open With followed by VLC Media Player from the drop-down list.
How to Convert a Video Before Playing MP4 on Windows
You don't necessarily have to convert to MP4 to play on Windows Media Player, VLC, or another media player of your choice. Most offer a robust selection of file format support. That said, if you find Windows 10 can't play it, MP4 files are easy to play on all sorts of players, so converting it can save you a headache.
Here's how to convert to MP4 to play on Windows Media, or your favorite alternative media player.
- Visit the Movavi download site and grab Movavi Video Converter. There's a version for Mac users too, if that's your preferred operating system.
- Install the application following the usual steps and open it when finished.
- Select the Add Media button in the top left, and search for the file you want to convert to MP4. Select it, then select Open. You can also drag and drop the file into the main converter window.
- In the Video tab, select MP4 and pick a specific preset of options for the output file quality.
- Select Save to to pick where you want to save the file, then select Convert to begin the process.
When it's complete, you'll be able to play the MP4 on Windows using your preferred media player. If you find that Windows 10 won't play the MP4, for some reason, repeat the conversion to make sure you followed the steps correctly. If you're still having difficulty with the MP4 on Windows, then follow some of the steps below. They may be able to fix the problem.
Get the Codecs Needed
Windows 10 should play MP4 files without difficulty, but if it doesn't, or your Windows 7 or 8 install is having similar issues, then it might be because you don't have the proper MP4 codec for Windows.
There are a number of different codec packs out there which can give you all the support you need to play MP4s on Windows 10, but a popular option is the K-Lite Codec Pack. It brings support for a huge swathe of different file types, and should make playing MP4s on Windows 10 a breeze. Install it like you would any program and it will add all the codecs you need.
Try Solving with the Troubleshooter
If you're left scratching your head about how to play MP4 files on Windows 10, because you've done everything right and it just won't work, it might be that Windows 10 has a problem that needs fixing. One of the easiest ways to get it working properly again is the Video Playback Troubleshooter.
- Press the Windows Key + I to launch the Settings menu.
- Open Update and Security, and select the Troubleshoot menu from the left-hand list.
- Select Additional Troubleshooters.
- Under the heading Find and fix other problems, select Video Playback.
- Select Run the troubleshooter.
- Follow the on-screen instructions to find any problems with playing MP4s on Windows.
Delete and Install Microsoft Live Essentials
Some Windows users have found that they can't play MP4s on Windows 10 using apps in Windows Live Essentials, a suite of tools that included Windows Movie Maker, Photo Gallery, and Live Mail, among others.
It's no longer officially supported by Microsoft, so there are better tools for playing MP4s on Windows. But if you want to use them, then reinstalling the whole Live Essentials suite is your best bet.
- Search for Programs in the Windows search bar and select Add or Remove Programs.
- Search for the Windows Live Essentials application you want to use and select it. Then select Uninstall.
- Confirm it by pressing Uninstall again.
- Download the Windows Live Essentials pack from a reputable source, like CNET, then install it like you would any other program.
Disable WMV DirectX Video Acceleration
In some rare cases, Windows 10 can't play MP4s because of WMD DirectX Video Acceleration. Fortunately, turning it off is easy.
- Open Windows Media Player.
- Select Organize followed by Options.
- Select the Performance tab.
- Under the heading Video Playback untick the Turn on DirectX Video Acceleration for WMV files.
- Select Apply, then OK to save your settings.
- Restart Windows Media player and then try to play the MP4 on Windows again.
Enter a Different Extension for the File
If you've exhausted all other options to get Windows 10 to play MP4s, then you can force it to try using a different codec to play it by changing its extension.
- Create a backup of the video by copy and pasting it. Ideally, rename it something easily memorable as the original.
- Right-click or tap and hold on the video file and select Rename. Rename it to whatever you want, with the suffix “.mp4v”.
- When asked to confirm the change, select Yes.
Try playing the MP4 on Windows again using your preferred media player. If it worked, it would play using the H.264 codec instead of the MPEG-4 one.
Frequently Asked Questions
What plays MP4 files on Windows?
Learning how to play MP4s on Windows 10 is largely a question of using the right software for the job. MP4s are widely supported by all sorts of media players. Windows Media Player is a great MP4 player on Windows, and is part of the main Windows install. VLC is a popular third-party media player which is also good for playing MP4s.
Does Windows Media Player play MP4?
For Windows 10, MP4s are most easily played on Windows Media Player simply because it doesn't require any additional software installs. If that doesn't work for some reason, VLC is a great alternative. There are also a number of fixes that can be applied if you particularly want to play an MP4 in Windows Media player or you are having trouble playing MP4 files in some other software.
Which MP4 codecs are supported on Windows 10?
Windows 10 includes a wide range of codecs that make it possible to play all sorts of file formats, from AVIs, to MP3s. It also fully supports both MPEG-4 and H.264 for playing MP4 files in Windows Media Player.
MP4 files are so widely supported that most media players, including Windows' own, can play them without the need to download additional codecs. However, if you run into problems playing MP4s on Windows, then updating your codecs with a robust codec pack can sometimes fix the issue.
Why VLC won't play MP4
The VLC media player MP4 playing experience is typically solid. VLC should be able to play MP4 files without the need for tweaking or adjustments of any kind. It's a media player with extremely broad support for almost all video and audio files and is a great option if you find that Windows Media Player or your other preferred player can't play a video file properly.
If you run into an issue where VLC won't play an MP4 file, it could be that the file you're trying to play isn't an MP4 at all. It's worth running a virus scan on it to make sure that it isn't malware. Alternatively, download the file again to see if that fixes the problem – it might have been corrupted when it was downloaded.
If you're certain that you are trying to play an MP4 file but it still doesn't work, try downloading a codec pack before attempting to play it again. It might be that your PC just needed the right codec for the job.
If that doesn't work, try converting the file from MP4 to something else, like an AVI. That's also a robust and well supported file format that most media players, including VLC, should have no trouble playing.